"What business does a former writer and educator have doing UX design?" you may ask.
Excellent question!
Articles, lessons, and user flows have several things in common. They all have a beginning, an end, and a legion of questions in between.
My prior experience makes it second nature for me to anticipate those questions, pain-points and blockers beforehand, so you can have all the answers you need, to get to exactly where you want to be.